We are looking for an experienced restaurant supervisor to help
maximize organization, service and overall F&B standards in the
restaurant.
Responsibilities
Assist the Restaurant manager in training and supervising
front of house staff members.
Supervise the floor during meal service and ensure that all
standards set forth are followed.
Ensure that all checklists, requisitions and proper opening
and closing duties are completed for each shift.
Communicate effectively both verbally and in writing, to
provide clear direction to the staff.
Observe performance and encourage improvement where necessary.
Organize and make sure staff is present for pre-shift and
department meetings.
Communicate with the staff on pertinent information such as
menu changes, equipment issues, reservations and guest’s
special needs and information from Management.
Ensure that all steps of service, policies and procedures are
followed on a daily basis.
Learn and utilize the current Point of Sales system.
Follow proper cash handling protocol if needed.
Communicate with all guests with a clear and kind tone and
make every effort to resolve and conflict to ensure the guests
highest satisfaction.
Communicate and move throughout the restaurant and kitchen
areas to visually monitor and take actions to ensure food
quality and service standards are met.
Give guidance when needed.
Requirements and Skills
Minimum of two years fine dining.
Full-service restaurant experience, supervisory role
preferred.
Advanced skills in Restaurant Point of Sales experience.
Advanced oral and written communication skills.
Excellent organizational and possess the ability to undertake
and complete multiple tasks.
Excellent customer service.
How to apply
All CVs should be sent to
hr@groupesebastien.com with the subject
"Restaurant Supervisor"