Job Overview

  • Accra, Labone
  • Full Time
  • 14th June
  • 2+ Year Experience
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Summary

We are looking for an experienced restaurant supervisor to help maximize organization, service and overall F&B standards in the restaurant.

Responsibilities

  • Assist the Restaurant manager in training and supervising front of house staff members.
  • Supervise the floor during meal service and ensure that all standards set forth are followed.
  • Ensure that all checklists, requisitions and proper opening and closing duties are completed for each shift.
  • Communicate effectively both verbally and in writing, to provide clear direction to the staff.
  • Observe performance and encourage improvement where necessary.
  • Organize and make sure staff is present for pre-shift and department meetings.
  • Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations and guest’s special needs and information from Management.
  • Ensure that all steps of service, policies and procedures are followed on a daily basis.
  • Learn and utilize the current Point of Sales system.
  • Follow proper cash handling protocol if needed.
  • Communicate with all guests with a clear and kind tone and make every effort to resolve and conflict to ensure the guests highest satisfaction.
  • Communicate and move throughout the restaurant and kitchen areas to visually monitor and take actions to ensure food quality and service standards are met.
  • Give guidance when needed.

Requirements and Skills

  • Minimum of two years fine dining.
  • Full-service restaurant experience, supervisory role preferred.
  • Advanced skills in Restaurant Point of Sales experience.
  • Advanced oral and written communication skills.
  • Excellent organizational and possess the ability to undertake and complete multiple tasks.
  • Excellent customer service.

How to apply

All CVs should be sent to hr@groupesebastien.com with the subject "Restaurant Supervisor"

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